Shipping policy

Shipping Policy

Effective Date: July 31, 2026

Thank you for shopping at ShoopShop.store. We are committed to providing reliable shipping and excellent customer service.

Shipping Rates

We offer Standard Shipping at a flat rate. The shipping cost will be displayed during checkout before your order is finalized.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been received.

  • Orders are processed Monday through Friday, excluding holidays.

  • You will receive an email confirmation when your order has shipped, including tracking information when available.

Standard Shipping

  • Estimated delivery time: 3–7 business days after your order has been processed.

  • Delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Locations

We currently ship to addresses within the United States.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. ShoopShop.store is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.

30-Day Money-Back Guarantee

Your satisfaction is important to us.

If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund of the purchase price.

Return Eligibility

To qualify for a refund:

  • The item must be returned within 30 days of delivery.

  • The item must be unused or gently used and in its original condition.

  • Original packaging is preferred whenever possible.

  • Proof of purchase or your order number is required.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Gift cards

  • Downloadable digital products

  • Personalized or custom-made items

  • Clearance or final sale merchandise

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or credit card provider.

Return Shipping

Unless the return is due to our error or a defective item, customers are responsible for return shipping costs.

Contact Us

If you have any questions regarding shipping, returns, or your order, please contact our customer support team through the contact information provided on ShoopShop.store.

Thank you for choosing ShoopShop.store. We appreciate your business and look forward to serving you.